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Key Performance Indicators

The Commissioner for Children and Young People’s Key Performance Indicators were approved by the Government’s Outcome Structure Review Group on 7 April 2009.

 

 

Key Effectiveness Indicator 1

Extent to which children and young people in various regions of the State are consulted             

Description

It is a responsibility of the Commissioner to consult with children and young people and the scope and goals for this are set out in the Act and the Strategic Plan. 

Consultation will comprise a number of discrete projects, involving the Commissioner (or the staff of the office, or a consultant/contractor employed to act on the Commissioner’s behalf) seeking the considered views of children and young people on a range of issues in various locations across the State of Western Australia.

Notes

Note 1 – This is the seventh year of reporting on the KPI determined by the Government’s Outcome Structure Review Group on 7 April 2009.

Note 2 – The increase in the number of consultations conducted with children and young people in 2015-16 (35) compared with 2015-16 Budget (25) is due to increased activity by the newly appointed Commissioner to consult with children and young people, particularly in regional areas to guide planning for his term of office.

Note 3 – It is prescribed in the Act that the Commissioner for Children and Young People consult with children and young people. Section 19(n) requires the Commissioner to consult with children and young people from a broad range of socio-economic backgrounds and age groups throughout Western Australia each year.

Note 4 – The Commissioner and/or the staff of the office will consult with children and young people to increase awareness about the role of the Commissioner and to ensure the views and opinions of children and young people are heard and acted upon.

Note 5 – The Commissioner uses the information from consultations to inform his work – to advocate for children and young people (Section 19(a)) and to promote and monitor the wellbeing of children and young people (Section 19(c)). This is achieved by including the views of children and young people in representations and submissions and by promoting public awareness and understanding of matters that impact on the wellbeing of children and young people (Section 19(h)).

Note 6 – Within the resources of this office it is achievable to undertake 25 consultations annually, and the number of children and young people consulted with, and the research, knowledge and capacity of the office will aggregate over time.

Note 7 – One consultation conducted on-line was counted as metropolitan as the location of the participants is not known.

Key Effectiveness Indicator 2

Extent to which issues impacting upon children and young people are identified through consultation and research.

Description

The Commissioner’s role includes analysis and interpretation of information collected through consultation and research processes to identify issues and trends affecting children and young people.  The Commissioner is responsible for making representations and developing submissions that explore the impact of these issues and make recommendations to address them.

Representations include submissions; reports; responses to Government inquiries and initiatives, responses to Parliamentary committees and reviews; appearance before Parliamentary inquiries and committees; submissions on draft or proposed legislation; presentations; published issues papers and reports; opinion pieces; forums and seminars; support for research proposals; and community consultations.

 

Notes

Note 1 – This is the seventh year of reporting on the KPI determined by the Government’s Outcome Structure Review Group on 7 April 2009.

Note 2 – The lower number of submissions compared to the previous year is due to the transfer to a new Commissioner and additional time spent consulting with children and young people to inform representations.

Note 3 – The Commissioner uses information from consultations, meetings, research and reports to inform his work i.e. to advocate for children and young people (Section 19(a)) and to promote and monitor the wellbeing of children and young people (Section 19(c)). This is done by including the views of children and young people, their families and other key stakeholders and the results of research and reports in representations/submissions and by promoting public awareness and understanding of matters that impact on the wellbeing of children and young people (Section 19(h)).

Note 4 – Section 19 of the Act contains a number of functions that require the Commissioner to allocate resources to make representations and prepare submissions (Section 19(d), (e), (f), (g), (h), (i), (k), (l)).

Note 5 – The Table above does not include the many strategic meetings that are conducted by the Commissioner and/or the staff of the office. Strategic meetings are held with Ministers, Directors General, Senior Officer Working Groups, community leaders and major stakeholders. Strategic meetings are often used to fulfil the functions as outlined in the Act.

Key Cost Efficiency Indicators

Consultation, research and the promotion of the wellbeing of children and young people are a responsibility of the Commissioner for Children and Young People and the scope and goals for this are prescribed in the Commissioner for Children and Young People Act 2006.

Notes

Note 1 – This is the seventh year of reporting on the KPI determined by the Government’s Outcome Structure Review Group on 7 April 2009.

Note 2 – Target is based on original budget.

Note 3 – The decrease in Average Cost of Conducting Research and Consultation in the 2015-16 Budget compared to the 2015-16 Actual is due to the lower number of representations and lower cost associated with the representation.