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Key Performance Indicators

The Commissioner for Children and Young People’s Key Performance Indicators were approved by the Government’s Outcome Structure Review Group on 7 April 2009.

Key Effectiveness Indicator 1

Extent to which children and young people in various regions of the state are consulted.

Description

It is a responsibility of the Commissioner to consult with children and young people and the scope and goals for this are set out in the Act and the Strategic Plan. Consultation will comprise a number of discrete projects, involving the Commissioner (or the staff of the office, or a consultant/contractor employed to act on the Commissioner’s behalf) seeking the considered views of children and young people on a range of issues in various locations across the State of Western Australia.

Notes

Note 1 – This is the eighth year of reporting on the KPI determined by the Government’s Outcome Structure Review Group on 7 April 2009.

Note 2 – It is prescribed in the Act that the Commissioner for Children and Young People consult with children and young people. Section 19(n) requires the Commissioner to consult with children and young people from a broad range of socio-economic backgrounds and age groups throughout Western Australia each year.

Note 3 – The Commissioner and/or the staff of the office will consult with children and young people to increase awareness about the role of the Commissioner and to ensure the views and opinions of children and young people are heard and acted upon.

Note 4 – The Commissioner uses the information from consultations to inform his work – to advocate for children and young people (Section 19(a)) and to promote and monitor the wellbeing of children and young people (Section 19(c)). This is achieved by including the views of children and young people in representations and submissions and by promoting public awareness and understanding of matters that impact on the wellbeing of children and young people (Section 19(h)).

Note 5 – The increase in the number of consultations conducted with children and young people in 2016−17 (122) compared with 2016−17 Budget (25) is due to a major project on education comprising multiple consultation activities being undertaken by the Commissioner.

Note 6 – Within the resources of this office it has been considered achievable to undertake 25 discreet consultation activities annually. As the consultation work of the office has become increasingly sophisticated in its range of methodology the mechanism for counting a consultation activity has become redundant. New methodology for measuring the KPI relating to consultation activity will be introduced for the financial year 2017–18.

Key Effectiveness Indicator 2

Extent to which issues impacting upon children and young people are identified through consultation and research

Description

The Commissioner’s role includes analysis and interpretation of information collected through consultation and research processes to identify issues and trends affecting children and young people.

The Commissioner is responsible for making representations and developing submissions that explore the impact of these issues and make recommendations to address them. Measuring the number of representations made by the Commissioner indicates the opportunity of which issues impacting upon children and young people have been identified. Representations include submissions; reports; seminars and forums; speeches and presentations; responses to Government inquiries and initiatives; opinion pieces published; input to Parliamentary Committees and reviews; appearances before Parliamentary Inquiries and Committees; submissions on draft or proposed legislation; published issues papers and reports; collaboration with stakeholders to support research proposals; and community consultations.

Notes 

Note 1 – This is the eighth year of reporting on the KPI determined by the Government’s Outcome Structure Review Group on 7 April 2009.

Note 2 – The higher number of representations is due to a higher number of presentations and events due to the Thinker in Residence program and the Child Safe Organisations work of the office.

Note 3 – The Commissioner uses information from consultations, meetings, research and reports to inform his work i.e. to advocate for children and young people (Section 19(a)) and to promote and monitor the wellbeing of children and young people (Section 19(c)). This is done by including the views of children and young people, their families and other key stakeholders
and the results of research and reports in representations/submissions and by promoting public awareness and understanding of matters that impact on the wellbeing of children and
young people (Section 19(h)).

Note 4 – Section 19 of the Act contains a number of functions that require the Commissioner to allocate resources to make representations and prepare submissions (Section 19(d), (e), (f),
(g), (h), (i), (k), (l)).

Note 5 – The table above does not include the many strategic meetings that are conducted by the Commissioner and/or the staff of the office. Strategic meetings are held with Ministers, Directors General, Senior Officer Working Groups, community leaders and major stakeholders. Strategic meetings are often used to fulfil the functions as outlined in the Act.

Note 6 – New KPIs will be introduced for the financial year 2017–18. This will include minor adjustments to the activities included in the KPIs and the consolidation of some categories of representation. 

Key Cost Efficiency Indicators

Consultation, research and the promotion of the wellbeing of children and young people are a responsibility of the Commissioner for Children and Young People and the scope and goals for this are prescribed in the Commissioner for Children and Young People Act 2006. 

 

Notes

Note 1 – This is the eighth year of reporting on the KPI determined by the Government’s Outcome Structure Review Group on 7 April 2009.

Note 2 – Target is based on original budget.

Note 3 – The decrease in Average Cost of both indicators in the 2016−17 Actual compared to the 2016−17 Target is due to the higher number of consultations and representations conducted than planned due to a higher take up of scheduled activities.

Note 4 – A new formula to calculate the Efficiency Indicators will be introduced in the financial year 2017−18 to reflect the changes to the KPI indicators.