Thank you for your email.
We will try to get back to you quickly, especially if there is a child or young person at risk. We will respond to non-urgent matters within 28 days.
We do not respond to emails or letters:
- Not related to the Commissioner’s responsibilities
- Where the Commissioner is cc'd and is not the primary addressee
- That are of an abusive, offensive or inappropriate nature
- That do not identify the name of the person (or organisation) writing and their contact details.
The Commissioner cannot investigate a complaint about another organisation's treatment of individual children, young people, families or incidents. The Ombudsman Western Australia provides advice and information to help people make complaints to WA Government organisations and to understand what happens after a complaint is made. Contact the Ombudsman.