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Managing staff and volunteers

“Make sure everyone is friendly. Hire people you trust and know they won’t do any harm to children.” 14 year-old young person

National Principle 5: People working with children and young people are suitable and supported to reflect child safety and wellbeing values in practice.

Child safe and friendly organisations will take all necessary steps to identify the most suitable people to work with children and discourage unsuitable people from applying or being appointed. Following appointment, induction processes, as well as ongoing supervision and people management is focused on child safety and wellbeing. ‘Studies have demonstrated that one of the most effective safeguards within organisations or professional settings is to provide frequent, open and supportive supervision of staff.’1

Organisations, services and facilities for children and young people should meet standards, particularly in the areas of safety, health, number and suitability of staff, as well as supervision. (Convention on the Rights of the Child, Article 3.3)

Commissioner's resources

Checklist for staff and volunteers

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Creating child safe organisations: Report on consultation with children and young people

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National Principles for Child Safe Organisations WA: Guidelines

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National resources

Child Safe Code of Conduct example - Australian Human Rights Commission

Western Australian resources

Child Safety: Working with Children Check - Government of Western Australia

Other resources and examples

Explore the National Principles


  1. Munro E & Fish A 2015, Hear no evil, see no evil: Understanding failure to identify and report child sexual abuse in institutional contexts, Royal Commission into Institutional Responses to Child Sexual Abuse, Sydney, p. 36.